CHICAGO - (March 29, 2016)
SatisFacts, the leading provider of resident surveys focusing on multifamily retention and reputation management, has included several Draper and Kramer properties among its 2015 National Resident Satisfaction Award recipients.
“The SatisFacts Index is a series of benchmark data providing insight into our performance compared to others in the market,” stated Julie Johnson, director of residential management at Draper and Kramer. “This information is meaningful to us in achieving our goal of providing best-in-class services for our residents, their guests and our various ownership entities.”
Draper and Kramer properties earned the Resident Satisfaction award as a result of annual surveys producing a property score of at least 4.00 out of a possible 5.00 and a combined score of 4.00 or higher for all measured modules.
Chicago area properties receiving recognition include: Brook Run; 180 N. Jefferson; 550 S, Dorchester; 1350 N. Lake Shore Drive; 1130 S. Michigan Ave.; Grand Plaza; and Wheaton Center. Fieldpointe and Hampton Gardens Apartments in St. Louis were also recognized.
“We are certainly proud of the recognition in each case and continue to strive to deliver the optimum residential experience for all Draper and Kramer properties,” Johnson concluded.
About Draper and Kramer
Draper and Kramer, Incorporated is a vertically integrated property and financial services company led by President and Chief Executive Officer, Forrest D. Bailey, and headquartered in Chicago, Illinois. Primary services offered include management of multi-family residential, both rental and condominium, and commercial properties including, office, industrial and retail property types, arranging debt and equity financing for commercial property, residential mortgage banking dba 1st Advantage Mortgage, acquisitions and development. Draper and Kramer provides a single source of real estate-related counsel to a diverse group of investors in real estate across the U.S: corporations, private and institutional owners and users of real estate government agencies, condominium associations and foundations. For more information, visit www.draperandkramer.com.
SatisFacts (http://www.satisfacts.com), a division of Internet Brands, is the industry’s retention and reputation management authority, working with hundreds of management companies and more than a two million apartment units nationally. SatisFacts’ feedback and reputation management systems Take the Guesswork Out of RetentionTM, and help clients reduce turnover, grow NOI and boost online reputations. To obtain more information, please visit us at www.satisfacts.com.